NN
NTOMBIFUTHI N

1 reviews | Active since Sept 2011

11 Feb 2020, 12:16

**** THAT VODACOM IS

I AM DISGUSTED AT VODACOM CARRIES ON AS IF NOTHING THEY DID WAS *********.

VODACOM ADVERTISED IN THEIR APP THAT YOU CAN PURCHASE A KAIZER CHIEFS T-SHIRT USING YOUR 200 VODABUCKS OF WHICH I DID AND MY ORDER WAS APPROVED. THEN THEY PROMISED THAT THE T-SHIRT WILL BE DELIVERED IN THE NEXT 3-5 DAYS ON THE ADDRESS I HAD GIVEN TO THEM DURING THE PURCHASE. THIS IS THE PROMOTION THEY ARE RUNNING ON THEIR ADVERTI*****T CAMPAIGNS AND THEIR APP.

THIS PURCHASE I DID AROUND THE WEEK OF THE 13 JANUARY

A WEEK WENT BY AND VODACOM DID NOT DELIVER MY T-SHIRT AS PROMISED. JIKIJIKI, VODACOM WILL BE RE-IMBURSING ME AS A CUSTOMER MY 200 VODA-BUCKS CAUSE THEY RAN OUT OF STOCK. I AM ****ED BECAUSE BEFORE THEY COULD RELEASE THE PROMOTION THEY COULD HAVE COUNTED HOW MANY T-SHIRTS DO THEY HAVE FOR THE PROMOTION AND THEN LIMIT THE PURCHASE FOR ONLY THE NUMBER OF T-SHIRTS FOR THEIR PROMOTION.

VODACOM IS A **** OF A COMPANY. I AM REALLY SERIOUS ABOUT THIS. INSTEAD OF RETURNING MY VODA-BUCKS, THE BEST THAT THEY COULD DO WAS NEGOTIATE WITH THEIR PARTNER ANOTHER RELEASE OF T-SHIRTS SO THAT ALL OF US WHO HAD PURCHASED GOT OUT T-SHIRTS.

0
Replies (1)
Vodacom
Vodacom's reply11 Feb 2020, 13:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team