1 reviews | Active since Nov 2016
**** sim swap without the original rica rules
<p>my cell phone was sim swapped , the first time on the 21st of October 2016 . This was done without me knowing anything about it. these hackers tried to get into my son's business bank account , but they were unsuccessful . I called the call centre (vodacom) and opened a ***** case with them (case no. 1- ********** 5045) and told them not to do any sim swaps without me being informed. There was the second incident was on the 5th of November 2016 , when my cell phone was sim swapped for the second time (case no. ********** 6441) this time they got into my bank account and did 5 transaction of R9980 each totalling just under R50000 . I would appreciate it if you could help me with this . Thank you Salim Mohammed </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
