**** or real

On Wednesday 4 March 2015 I received a call from Vodacom's Shop 2 in Durban. They wanted to sell an additional package to me on top of my existing contract. I verbally verified all of the information and confirmed with them when so requested. On 4 March 2015 I received a written vetting request. I informed the sender that my ID number as depicted in the document was incorrect. I did not supply the correct number to them as I thought it to be too risky. I also sent a copy of the message to Vodacom in order to confirm that Shop 2 in Durban really does exist. When I still did not receive any response on the 10th March I unsuccessfully tried for more than an hour to contact Vodacom's \On Line Customer Service". They were either unable to assist me or picked up the phone just to put it down immediately. Due to Vodacom's irresponsiveness I am not sure if this marketing ploy was a **** and can therefore not take the necessary evasive action. ."""