**** on promotions

<p>Last year on the 1st of august i upgraded to a huawei p9 lite and there was a promotion on the package i took that i'll be offered a free screen insurance band i did the upgrade online no one from the insurance company called to update the imei number as now i call them they keep on transfering my call they tell me that they covered the LG that already have it full insurance cover from 2014 and i was upgrading i told the lady i spoke to that i'll be using the different on this from i am upgrading to she said it fine because the promotion is for the phone and tuesday i spoke to Nthabiseng from the insurance company she said it will be covered i took my phone at vodacom yesterday and explained to the lady who was assisting me but now they want me to pay R2486,00 and i am not paying anything tired of this cellphone companies robbing us I'll take this to speak out i still have the pamphlet for that promotion </p>