****: Misleading Marketing

After being ****med by a con-artist pretending to be from Vodacom (who had all my Vodacom details), I contacted Vodacom to cancel my existing contract. The lady I then spoke to, convinced me to take a data contract which was cheaper than my existing contract. However, she only told me about the R79 per month.

At the end of the month, I saw that Vodacom had deducted R179.90! This was more than double what the lady had said it would be!

I then contacted Vodacom again, and was informed that additional fees were charged for Caller ID, and Insurance. Insurance for what?!!!!!! When I asked the gentleman if I could cancel the Caller ID, he told me that if I did that, all my incoming calls would show Unknown.

I then asked him if I could just cancel the whole thing, and he told me that I would need to pay 75% of the remaining contract!!! Now I am stuck in a useless overcharged contract and no way to get out of it, other than giving away my hard-earned money to Vodacom!!!