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Teboho M
1 reviews | Active since Mar 2018
30 Mar 2018, 08:40
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Hello. .... I'm a concerned Vodacom customer, I received a call from Vodacom online contract centre on the 3rd March 2018 where one of their consultant offered me a special that Vodacom was running which includes a WIFI rooter + 10gig for R149 and a Vodafone tablet for R99 of which i get R110 airtime on..and i received my products on the 6th March 2018...but guess what, Vodacom deducted R551.00 from my account,the very same month..... So people please do not ever accept any offer's from vodacom via the phone,these people are robbing us because they don't tell u everything that's on the contract and you will end up paying unnecessary amount of money..
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Vodacom's replyOfficial
30 Mar 2018, 09:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Mar 2018, 09:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,