JK
John K

1 reviews | Active since May 2012

06 Dec 2016, 11:34

**** from vodacom,MISSELLING

<p>I have now been waiting over a month to resolve this issue.nothing happens.Maybe the only way is to name and shame VODACOM.Nobody seems to care.</p> <p>Their ref no is:001FFaC1WTQA7VN.Your salesmaen lie on the phone when trying to force a product onto one.People are supposed to sort this out and nothing ver happens.Just not enough competition.</p>

0
Replies (1)
Vodacom
Vodacom's reply06 Dec 2016, 12:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team