JC
Jocelynn C
1 reviews | Active since Feb 2021
05 Feb 2021, 10:17
****
Since the 4th of January I have been calling to give my month's notice to cancel my contract with one of my numbers.
Spoke to 3 different people who have promised to cancel and have not done so. Since mid January, I cannot get through to anyone.
I'm not understanding why no one can help me. I need to upgrade another phone but you're definitely losing me as a customer now and my next step will be facing you in court.
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Replies (1)Vodacom's replyOfficial
05 Feb 2021, 10:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2021, 10:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
