JC
Jocelynn C

1 reviews | Active since Feb 2021

05 Feb 2021, 10:17

****

Since the 4th of January I have been calling to give my month's notice to cancel my contract with one of my numbers.

Spoke to 3 different people who have promised to cancel and have not done so. Since mid January, I cannot get through to anyone.

I'm not understanding why no one can help me. I need to upgrade another phone but you're definitely losing me as a customer now and my next step will be facing you in court.

0
Replies (1)
Vodacom
Vodacom's reply05 Feb 2021, 10:42
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team