ET
Elise T

1 reviews | Active since May 2019

30 Sept 2019, 12:01

****

I have been trying to send an email from Vodacom's website but it doesn't allow me to. It keeps redirecting me to "Tobi" the robot and it gives me the option of chatting to a person but when I select that option it tells me its unavailable. Their website is just as unfriendly as their call center set up. I cant even report a **** if I suspect any. Mxm

0
Replies (1)
Vodacom
Vodacom's reply30 Sept 2019, 12:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team