ZM
Zama M

1 reviews | Active since Oct 2017

27 Oct 2017, 13:57

**** by Consultans using my identity

Vodacom refuses to hear me when I complain, maybe this review should be read by the CEO, Shameel Joosub. Someone needs to take this seriously because I will go as far as going to the newspapers if my name is not cleared. I'm sure a lot a of people will come out if they hear my story!!!

Vodacom needs to account to what they've done to my name!!!

0
Replies (2)
Vodacom
Vodacom's reply27 Oct 2017, 15:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Nov 2017, 09:22
Official

Dear client,

We thank you for bringing it to our attention and do apologise for the inconvenience.

Please refer to the email which I have sent for feedback on this correspondence.

Warm regards,

SS