************/bad service/empty promises

Yet another bad experience received. Call was made yesterday to the call center and I was promised that a manager would call me back. NO SURPRISE, nobody called me back. On the previous review vocaom rep**** that someone will contact me and low and behold Nobody did, hence the reason for yet another call to the call center and this goes on an on like this. Managers are forever in meetings... If only they could spend more time on what really matters.... Look into the level of service they providing I stead of sitting in meetings not having a clue as to what's going on. Call on the 12/1 spoke to Zoleka Gumede duration of call 45min. She promised that Crystal - manager will call back before cob. NO CALL RECEIVED.!