TA
Tisha A

1 reviews | Active since Aug 2011

14 Oct 2015, 22:16

************

Well done Vodacom. I've had my data contract for 22 months with no additional data charges but the month after asking that my contract not rol***** but rather be cancelled I have additional charges of a whopping R1600 for imaginary data usage. my ipad shows me how much data I've used and yet im being charged R1600 for 0 bytes on a sim card that is always locked. and all because I asked for my contract to be cancelled.which by the way it still hasnt been. and just to add salt to my wounds, after asking the consultant to tell me what the issue is...she sends me itemised billing without telling me I'll be charged another R20. please vodacom...take whatever you want just put me out of my misery and end my contract like I asked 2 months ago.

0
Replies (1)
Vodacom
Vodacom's reply15 Oct 2015, 07:21
Official
Hello Tish117,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team