1 reviews | Active since Jan 2017

24 Mar 2022, 20:29

**** and trash

So now Vodacom has decided to charge me over R6000 because I have an iPhone and I am using FaceTime and iMessage. The very same Vodacom that initially said they charged me for premium sms. Instead of rectifying my account they say it’s FaceTime and iMessage- wow

0
Replies (2)
Vodacom
Vodacom's reply25 Mar 2022, 07:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

's update31 Mar 2022, 07:59
Reviewer Update
I am so disappointed that till today I haven’t heard from your consultants. Yesterday they called about 3 times but I couldn’t hear anything.
It’s already month end and I know that the bill will still skyrocket
Can I be taken serious please?