tK
tessa K

1 reviews | Active since Jul 2014

18 May 2017, 11:24

**** and bad service

<p>my 100MB at Vodacom only last for a 15seconds for 2 occasion today and when I call them to explain what is going on they are telling me they can not see at things for 2hours and after 2hours still same story so now how am I gonna recharge when my airtime doesn't last and no explanation for that......b</p>

0
Replies (2)
Vodacom
Vodacom's reply18 May 2017, 12:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 May 2017, 11:47
Official

Dear Tessa,

Thank you for your patience.

We've responded to you via SMS with feedback.

Regards,

UW