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boitumelo M
1 reviews | Active since Jul 2019
14 May 2020, 11:05
****
Vodacom insurance is a **** they have declined my claim because the contract sim was not in the phone and i realised that the contract send to me is invalid because they have the incorrect details of the device they insured iphone 6 and iphone 11 pro .
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Replies (2)
Vodacom's replyOfficial
14 May 2020, 13:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 May 2020, 13:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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boitumelo M's updateReviewer Update
16 May 2020, 14:32I am still not happy I regret the day I took a contract with Vodacom I am required to pay R 8000 excess for a new phone I have never experienced such in my entire life.
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boitumelo M's update16 May 2020, 14:32
Reviewer Update
I am still not happy I regret the day I took a contract with Vodacom I am required to pay R 8000 excess for a new phone I have never experienced such in my entire life.