SS
Stephen S

1 reviews | Active since Mar 2021

19 Mar 2021, 12:34

****

I am a vodacom prepaid customer and i sometimes do the daily shake.This morning i won a micro ups back-up.The only is i did not as the link i receied to claim the prize is un related.i tried calling customer care to no avail,sent email and eventually drove to vodashop who could not help.Vodashop employee managed to get a consultant on my phone and i was told the message that i won was wrong as there was no space to write the full message that it is only 10%off.However the link still has nothing to do with said prize.This is a huge **** i think look for new service provider

0
Replies (1)
Vodacom
Vodacom's reply19 Mar 2021, 14:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team