fL
federico L
1 reviews | Active since Sept 2020
07 Sept 2020, 17:03
****
I am being ****med at R20 per day through two Vodamail SMS's. The message reads: 'Welcome! You have successully subscribed to Teensup free for 1 day, thereafter you will be charged R10.00 each day. To cancel the service use *135*997#.' The same message is sent for VR 360 Planet. I never subscribed to these channels, and according to Google research the number **********0 from where the messages are sent is associated with ***** so I haven't responded to their cancellation instructions. To try and report this to Vodacom is impossible as their Tobi site is frozen and does not accept messages.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
08 Sept 2020, 07:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Sept 2020, 07:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
