YK
Yvette K
1 reviews | Active since Mar 2018
12 Apr 2021, 09:21
****
On the 7th of April i went to Vodacom online bought a phone for my son of R3599 i got no email notification with the tracking number on it and i also got no phone Vodacom took my money ive been trying to get my money back from them but they just keep ignoring me and telling me they dont have my money but i have proof that they took it ...they also keep telling me that the problem has been resolved but till today i have not received my money back or the phone i have ordered from them
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Vodacom's replyOfficial
12 Apr 2021, 09:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Apr 2021, 09:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team