kM
koula M
1 reviews | Active since Feb 2018
13 Feb 2018, 13:31
****
Did an upgrade on my phone with the promise of aR 5000 flight centre voucher. Took a screen shot of my IMEI number and Fourways mall store receipt. Submitted as discussed only to be told the details are incorrect.... resubmitted a few times and got thesame answer. Vodacom call centre agent apologises for the inconvenience but can't assist
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Replies (2)
Vodacom's replyOfficial
13 Feb 2018, 14:42Good day
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.??
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Feb 2018, 14:42
Official
Good day
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.??
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 Feb 2018, 07:47Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,
Vodacom's reply14 Feb 2018, 07:47
Official
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,