1 reviews | Active since Oct 2016

25 Aug 2022, 12:15

****

Someone is calling your customers on your behalf and saying that the have won a prize.

0
Replies (4)
Vodacom
Vodacom's reply25 Aug 2022, 13:42
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

's update25 Aug 2022, 14:04
Reviewer Update
the number they use is ***
's update25 Aug 2022, 14:05
Reviewer Update
please block this number or something as it is giving Vodacom bad business
Vodacom
Vodacom's reply25 Aug 2022, 16:23
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, Vodacom will never ask a customer to donate/pay in order to receive a winning. Please do not give out any personal information to anyone claiming he/she calling you from Vodacom.

Thanks for letting us know.  Regards Consumer Website Team

Best regards,