1 reviews | Active since Oct 2017
On the 9 November, I meet people wearing vodacom clothing having vodacom sim cards, saying there is a promotion at vodacom for a year or 2 depending on your preference, they said for 2 years you pay R300.00 and you get R45.00 airtime and data every week though you have to activate it using *130*888*777# and again *111*30#. The following day i called vodacom customer care to enquire if they are aware of any activity of such, the consultant i spoke to she seems not being interested the only thing she said was i don't know there are a lots of promotion, I believe that if there are any promotions for as long as your brand is being used you have to be aware, I just want my money back because I never received any airtime or whatsoever and since the person was wearing vodacom clothing as well as having vodacom sim cards vodacom should be accountable and refund me because you were supposed to work very hard to protect your branding and products, so please refund me my R300.00 and make sure such activities doesn't have to your customers.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
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