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shehnaaz V

1 reviews | Active since Dec 2013

18 Mar 2021, 15:59

Say no to vodacom

Wrote a review about vodacom on Sunday 7th March 2021. Vodacom sent a response promising to resolve the problem on Monday.They have not. I have called on a daily basis and still have no iyernet connection. My children and I have had a total disruption to our lives. No online education or work I have no choice but to cancel my contract with immediate effect. Pathetic service.

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Replies (1)
Vodacom
Vodacom's reply19 Mar 2021, 08:20
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team