Save yourself the time and go a different network

I tried to open a new contract with Vodacom, it has taken them over a week and they are yet to get back to me, so I called them only to find out they messed up and did a double credit check on me causing my application to be declined. They are the cause but could not rectify the issue. For contrast I went to the competition for a similar deal and got approved instantly (same price p/m so this isn't an affordability issue) and my new phone is already ready for dispatch within 2 hours.