Save yourself the headache of dealing with Vodacom

Upgrade done online. Received my new phone but cannot use it. Vodacom: 1.Cannot process a sim swap for my new phone 2.Cannot process a data bundle request After endless calls and numerous excuses apparently there is a technical glitch that the staff in the branch and customer care don’t know how to resolve. Their response was that I shouldn’t have done my upgrade online since this causes problems.. seriously?! They also never get back to you. I’ve been dealing with this since the 15th, it is now the 3rd. Such a pity I cant cancel my contract with Vodacom and move to another service provider.