SAVE MONEY BUT IN EFFECT YOU ARE SIGNING UP FOR A NEW CONTRACT WHICH INCREASE YOUR EXPENSES

Vodacom keeps on phoning with deals on data. I explain every time I do not need extra data. They insist it is nothing extra it is going to be cheaper. I then say if it is not going to affect my monthly payment then it is fine but if I am going to pay more I am not interested. Every time they assure me I am not going to pay more and guess what every time it is a new contract and a new additional amount. If you try and cancel you need to pay a penalty of R6 or R8,000. I am trying to cut down on expenses and could cancel one, penalty was only R350. Now I have a new contract again. I did not take out any new contract. Phoning and talking to a call centre does not help. You cannot escalate your query and therefore you just need to pay and pay and pay more and more. There is no possibility of escalation, no email address available on the web and no telephone number except for a call centre.