Satisfied, Problem Resolved - (Vodamail)

Just on two weeks ago, l reported to Vodacom that l could not send any email from my vodamail account. This request went unanswered. I then placed a request in a second and third time. They never responded to my requests although they furnished me with reference numbers. I was then compelled to write to hellopeter on 5 May 2022. Today 7th May 2022 a Technician from Vodacom made contact and within moments my email was up and running again. I was informed that Vodacom only became aware of my complaint when my complaint from Hellopeter was escalated to them. Makes one think, doesn’t it about Vodacom’s report & escalation procedures. Bravo Hellopeter. Companies respect this platform. And thanks to the Technician who fixed my email account.