'SA's best network' has failed me

Firstly, I've been with vodacom my whole life...my whole family uses them.

This is why it saddens me even more that they just don't care about you, the client.

Basically my contract has been billed ti my uncle. I wanted to change it to my name at the end of the last term and change it to a business contract.

So we did all the admin we were supposed to...it is still not certain why, 3 months later there is still no update...I've been to 2 Voda shops, various times, as well has contacting customer service... I've also told them what I think of them on FB...they didn't even bother responding.

Now..what I have been told is that it will take long, and I was explained that there's a new system, blah blah blah...Its's almost 2018, how can it take so long to just sort a loyal costumer's stuff out? What I've been trying to tell them is that my phone is broken, I can not do business and it's really hurting my everyday working ability. They can take there time with my contract, just give me a new phone so long!!!!

They ***** you so hard, you can't even cancel your contract and open another one somewhere else, because the process of getting your number from them apparently takes even longer... Thank you Vodacom for showing me what "SA's best network" is all about.