JP
Juan P
1 reviews | Active since Aug 2020
17 Aug 2020, 10:48
sa's "bEsT" network ...
The amount of dropped calls is just plain pathetic. If it's not dropped completely there is a period (almost every single phone call) that we cannot hear one another.
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Replies (2)
Vodacom's replyOfficial
17 Aug 2020, 12:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,
Best regards,
Vodacom's reply17 Aug 2020, 12:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,
Best regards,
Vodacom's replyOfficial
03 Sept 2020, 10:33Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query has been escalated to our Networks Department and they have provided you with feedback.
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Best regards,
Vodacom's reply03 Sept 2020, 10:33
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query has been escalated to our Networks Department and they have provided you with feedback.
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Best regards,