1 reviews | Active since Dec 2014
Sandton Vodacom disgusting service
I just had the most ********** customer service I have ever experienced!!!
My mom and I went to the Vodacom store on SUNDAY to verify my upgrade, and they assured me I would be notified on WEDNESDAY. It is now FRIDAY and I still haven’t heard a word. So, my mom called the Vodacom store in Sandton City, and the “manager” by the name of Roswell (if that is his name even) was so rude and unhelpful and ending up shouting over the phone??? Is that your brilliant customer service??? He even proceeded to put the phone down on my mom!!! What kind of service is this? I expect a phone call from you guys today with the status of my upgrade!
What a great start to the weekend! Pathetic.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic