BP
Basim P

1 reviews | Active since May 2012

04 Jul 2015, 13:54

Samsung tablet 10.1

Good day<br> <br> I went to metro in Vodaworld today and I was refused a second line for a samsung tablet 10.1. on basis that my Ict score was too low.<br> <br> I recently got another job and all my debits skipped 2 months in a row as my debit dates were put on on before the 28th of everymonth.<br> <br> But with my new job all my debits were going off before i got paid on the 28th. <br> <br> I called in too all my debiting companies and sorted them all out so now they all are debiting on the 28th and after.<br> <br> Now I have been refused another contract as of these debits.<br> <br> Also my salary has increased so I am more than able to handle a second line as well as having a contract with telkom and cell c<br> <br> If vodacom cannot assist me, I will have to go to another cellphone provider as I am not happy with the service, as well as my contract renews in april., thus I might just move over after the contract expires to cellc or telkom<br> <br> I have been with vodacom for 7 years and really dont wish to move<br> <br> Thanks and regards<br> Benjamin Padayachee<br> <br> <br> <br>

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Replies (1)
Vodacom
Vodacom's reply05 Jul 2015, 09:30
Official
Hello benj1234,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team