VB
Vincent B

1 reviews | Active since Sept 2017

16 Sept 2017, 13:41

Samsung S8 wireless charger

I upgraded end May and added the wireless charger to my package. It is 16 Sep and I am yet to receive it. I have visited my branch about 6 times to no avail. Totally unacceptable as they continue to charge me for something I still not received.

0
Replies (2)
Vodacom
Vodacom's reply18 Sept 2017, 08:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Sept 2017, 14:21
Official

Dear Vincent

As discussed, feedback has been provided.

Have a pleasant weekend!

Regards,

RJ