1 reviews | Active since Sept 2010
Samsung S8 charger problems
Samsung S8 is the worst nightmare. I upgraded to Samsung S8 four months ago, ever since I had it for 3 months I have been having a problem with the charger. Now its even worse the original charger is not charging my phone anymore but it can charger other peoples phones. Its frustrating and I don't want this phone anymore. I went to Vodacom last month with a dead phone. the only time they could charge my phone was with wireless charger. I don't have money for wireless charger cause its expensive. I spoke to Vodacom on chat today they told me they cant help me because the phone has passed 7 days. like really so what must I do with a phone that is dead and its not like I broke the phone. if its broken I could go to my insurance and claim. Can someone take this phone and give me another phone cause i'm missing important calls.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that your query is currently being assisted by the relevant department who will be contacting you for further assistance.
Regards
Dominic
Best regards,
Good Day
Kindly note that your query is currently being assisted by the relevant department who will be contacting you for further assistance.
Regards
Dominic
Best regards,
