Samsung S6 Gold (Flat)

I app**** for a new contract via the in store process, which was approved more then two weeks ago. Sylvia contacted me to inform me that the phone was in stock. i went to pick up the device the 23/04/15 only to find that store closed with a note which read \due to unseen circumstances the store is closed until the 28/04/15. the morning of the 28/04/15 i visited the store to find out my device had been ****** and the manager was to order stock that very day. i called on 30/04/15 only to hear that there is no stock of the color and they do not know when there will be stock. i had to contact the store every single time. only once was i contacted by Sylvia which she promised to call back and failed tom