1 reviews | Active since Jun 2015
Samsung S6 Edge still not working
My second complaint on the same issue. I took my S6 Edge in after 1 month of use. The LTE stopped working (initially 4G everywhere, then one day no LTE - and yes, they checked settings) could barely browse, and the calls were dropped/nobody could hear me on the receiving end. Booked in for repairs 30 May. Job ***2. Replaced main board, battery pack. When they got it back the fingerprint scanner did not work, so checked back in immediately job ***2. Still just getting 'currently in the assessment process at the advanced repair centre. Its a month later and still without a phone. Cant Vodacom see the product is faulty and issue me with a new phone??? Surely there is something fundamentally wrong with it? No idea when to expect it back either but I dont want a phone that is faulty especially since I have to use it for 2 years? That Cell-C contract buy out sounds fantastic right now. Been with Vodacom since they started but this is ridiculous.
We have escalated your query to the Vodacom repairs escalations team for feedback.
Contact will be made with you shortly.
Kind regards
Maxwell Cloete
We have escalated your query to the Vodacom repairs escalations team for feedback.
Contact will be made with you shortly.
Kind regards
Maxwell Cloete
