Samsung Note 20 - where's my free tv???

Good day,

I bought a new Samsung Galaxy Note 20 yesterday (13.12.2020) from Vodacom Shop in Canal Walk. This was upon doing an upgrade on my cellular contract.

I was referred to the Samsung Members App by the sales consultant (Marcelino), to claim my free 32 inch Samsung TV. No further guidance or assistance on how to get this tv!!! The free tv is also promoted and mentioned in the Vodacon Deal book/magazine.

I called Samsung and they could not help. There is no option on the Samsung Members App to redeem or claim my tv. What now??!! Please can someone knowledgeable contact me and let me know. I expect Vodacom/Samsung to deliver on their promise to me.

Thanks Abdul