CP
Candice P

1 reviews | Active since Oct 2017

19 Oct 2017, 22:12

Samsung J7 prime nonsense phone

I started booking this phone for repairs when it was 21 days, ever since it has been giving me problems, up to today I booked this phone 5 times same problem no one can tell what is wrong with the phone, I only use the phone for less than month then starts giving me same problem. These has costed me since I have to download applications after repairs, I stay weeks without phone while is been booked, This is really an inconvinience and nonsense phone. I will never buy Samsung in my life, it has taught me a lesson

Vodacom is refusing to replace this phone.

0
Replies (1)
Vodacom
Vodacom's reply20 Oct 2017, 09:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team