NM
Natalia M
1 reviews | Active since Dec 2012
26 Feb 2015, 16:08
Samsung Galaxy S5 Mini
logged query S3-8WA2i-i7MPT<br> <br> I have phoned and phoned and tried to get a response or correspondence from Vodacom but to no avail. <br> I am so tired of explaining the whole thing, but here goes. <br> Updraded on 31 jan to Samsung S5 Mini. 1 Feb phone dead, no charge no nothing. Called and asked to swop. <br> Vodacom sent this nr. I am still awaiting for someone to pick up phone. <br> AFTER phoning 5 times, i eventually was told the phone has been discontinued. They had no record of me and this request. *** really!!!??? <br> I have been without a phone for a MONTH because i dont know what to do or who to call regarding a new phone or upgrade. PLEASE HELP!!! I pay alot of money for this!!!<br> <br>
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Replies (1)Vodacom's replyOfficial
27 Feb 2015, 08:22Hello Nats1957,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply27 Feb 2015, 08:22
Official
Hello Nats1957,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
