Samsung Galaxy S4

I knew that I will be back. I handed in my phone for a 5th time a Vodacom for repairs. 4 x Vodacom and 1 x Samsung. I however received my \repaired"phone back after a replacement phone was requested. I asked them what was repaired this time and all they did was a software update which I did myself before I handed it in for repairs. I connected the phone to the PC to restore all the info from KIES 3 and believe it or not"