Samsung Galaxy A5 blacklisted without my knowledge because it has apparently been ******

<p>Today marks the 11th day that ive been struggling with Vodacom to unblacklist my phone after someone reported it to be ******. the phone is still in my posession and after numerous phone calls to the call centre my phone is still listed as blacklisted. every time i phone they tell me to wait 48hours for the problem to be resolved. its now 11days. Every time its a different excuse to why my phone is still not unblacklisted. The service is absolutely pathetic and I demand that someone give urgent attention to this issue today. All forms has been sent to the blacklisting department on 9 August. </p>