EV
Ebrahim V
1 reviews | Active since Dec 2012
20 Nov 2020, 08:05
Samsung Galaxy A30s
I got a Samsung Galaxy A30s and the wifi cuts when it wants to and u have to move your stuff manually over to the memory card and when you using normal data and switch over to wifi it doesn't connect immediately you have to be near your wifi in order for it to connect and u am willing to top up on my contract and prefer Huawei,I'd like this issue to be resolved and I understand about the cooling off period but I'm not satisfied with this product at all
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Ebrahim V's updateReviewer Update
20 Nov 2020, 08:15Even when the phone is not in use,it open on it's own and a app is selected,I've been a loyal customer to vodacom for over 20 years and I would like to if I could have this phone exchanged for a Huawei phone a topup R175x36pm
EV
Ebrahim V's update20 Nov 2020, 08:15
Reviewer Update
Even when the phone is not in use,it open on it's own and a app is selected,I've been a loyal customer to vodacom for over 20 years and I would like to if I could have this phone exchanged for a Huawei phone a topup R175x36pm
Vodacom's replyOfficial
20 Nov 2020, 08:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Nov 2020, 08:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team