Samsung Freestyle Projector

Good Day.

Vodacom rep**** to the review, Yiiipppeeee, well done Vodacom. My query remains unresolved.

I received a call from a representative on 26/01/24 @ 10.11 telling me how she resolved the issue. On the same day @ 10.47 l received a call from the Vodashop in Phoenix telling me that they have received the product in question but l would have to wait for the new month to activate the enhance option , as discussed. All good, l said and waited until Monday ( 05/02/24) only to told telephonically ( after l contacted her) by the store manageress that there is an electrical fault at the Phoenix store and the systems are offline. All well and good , out of their control. This morning @ 11.10, l called the area manager but she was busy and said she will call me back. It's now 13.52 no call from the area manager or the store manager.

Well done Vodacom , your client retention programme with staff who don't give a damn about a paying customer is NOT working.