ML
Monique L

1 reviews | Active since Sept 2020

15 Sept 2020, 19:12

samsung and vodacom false adverti*****t

terrible service took out a contract for A31 and buds they tell me to claim it when putting on the device just to find no option to redeem buds @samsung same story no help never did it say i need to redeem when I app**** up until today complaint been placed but now I see adverti*****t for buds agen but now with the A51 do not trust samsung and vodacom ***** ****s they are false adverti*****t im now paying for a phone with no buds but my package said buds

0
Replies (2)
Vodacom
Vodacom's reply16 Sept 2020, 07:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
ML
Monique L's update16 Sept 2020, 07:34
Reviewer Update
Call me on ***