LG
Leon G
1 reviews | Active since Jun 2023
19 Jul 2023, 15:20
Samsung A14 faulty camera ,*** .
Today is 19/07/2023 I am still waiting on the courier to collect the Samsung A14 with FAULTY CAMERA .this issue will be escalated to my lawyer in order to resolve ,I will take the handset to the nearest Vodacom outlet .I will not except any debit charge for this item as from the day it was delivered i had not the luxury of using the devise . i keep on getting calls from VODACOM with regards to collection but nothing get done about it .
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Vodacom's replyOfficial
20 Jul 2023, 07:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jul 2023, 07:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team