1 reviews | Active since Jan 2015
Samsung 6 Edge +
I received mu new pre ordered Damsung S6 Edge + today, when I opened the box to activate the sim card ( provided my vodacom ) they gave me a micro sim, as per the specs of the phone they work with Nano sim cards and not Micro sims.<br> <br> I contacted the call centre to have this resolved and get the Nano sim card thats suppose to come with the phone.<br> <br> After 6 attempts of getting someone to assist me with this ( as they keep on to transfer you from one person to the other or they take your number and never phone back ), I requested to speak to a manager who told me I must go yo a vofacom shop and get a Nano sim card for the phone because there is nothing he can do to get the sim card to me today.<br> <br> This was the worst experience I have ever had with a cellphone company !!!
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
