YK
Yusra K
1 reviews | Active since Oct 2017
08 Nov 2019, 11:37
Same **** different day
So I've got a whatsapp bundle that I had since last week but yet all my data is used had to recharge twice already with data but my whatsapp bundle is still untouched but half of it was used... Really so over this **** and always wanna reimburse me with R29 vodacom airtime seriously what data can I buy with that... ****ed is an understatement
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Replies (3)
Vodacom's replyOfficial
08 Nov 2019, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Nov 2019, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
YK
Yusra K's updateReviewer Update
12 Nov 2019, 20:29Vodacom still hasn't got back to me
YK
Yusra K's update12 Nov 2019, 20:29
Reviewer Update
Vodacom still hasn't got back to me
Vodacom's replyOfficial
13 Nov 2019, 13:28Dear Fatima,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Nov 2019, 13:28
Official
Dear Fatima,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,