Same complaint, different day!

After speaking with the very arrogant and obnoxious Julian Major yesterday regarding my loss of data and airtime complaint, I was told by Major that he would replace my data and my airtime. I wasn't buying it.. and with good reason, because need I say it? Vodacom did not completely fulfil their commitments as so communicated by their consultant. So what happened to my 1Gig of data? I got my airtime back, but no data. At around 8am on the 21/12/2017, I bought 1 gig of data, I still have the sms to confirm. Approximately a hour after the call with Major, I checked my data and airtime balance, and to my surprize , only the airtime was credited and not the data. So what happened Vodacom? Did you allocate 1gig to me but you lacked the efficiency to check that I already had a bundle activated, and so it cancelled my bundle? Or did you just NOT give me what was due and promised to me? I am growing increasingly vexed by the lack of service and incompetence displayed by South Africa's so called best service provider. Vodacom, best you fix this!!!!