1 reviews | Active since Aug 2011
Same complaint as the last 3 months
<p>I am still having data content and Vodafone live charges and every month this amount I getting more </p> <p> </p> <p>I keep getting the sms to say you have cancelled it but now I have a 250 extra charge </p> <p> </p> <p>Please can I be assisted properly as I am not subscribe nor have I downloaded anything </p> <p> </p> <p>Last Mont you credited me with 350 airtime but I would really appreciate this being fixed as I do not pay via credits and my account gets debited cash </p> <p> </p> <p>Please can I get assistance</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Frank
Kindly be advised that feedback has been sent to you via email.
Regards,
RJ
Dear Frank
Kindly be advised that feedback has been sent to you via email.
Regards,
RJ
