1 reviews | Active since Aug 2018
SAME BS OVER AND OVER AND OVER AGAIN
This is the THIRD time I am posting here about the SAME issue that has been utterly ignored by Vodacom "Head Office," assuming it even exists. RE: EC-1KM8-30FDY6 Re: Hellopeter.
In two entire months I have got absolutely nowhere with this complaint. Your lack of interest in this matter is absolutely unacceptable. You messed up and you cannot be bothered to sort this out. Yes, it would be so much easier if I would just go away, but I will not.
I am being charged without receiving the devices and you simply DO NOT CARE. How many times have you said "Give it 14 days" ???? Do you expect me to continue sitting around waiting for you while I have no device AND you are charging me?
A special mention of thanks to Amelia, again, (the person who created this mess) who advised me on Friday that "She hasn't forgotten about me." UNBELIEVABLE.
Your absolute lack of interest is not worthy of my business. L Manford
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Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day,
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Regards
Vodacom Consumer Website Team
Good Day,
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Regards
Vodacom Consumer Website Team
Kindly note that your query has been forwarded to the relevant team to assist.
Regards
Vodacom Consumer Website Team
Kindly note that your query has been forwarded to the relevant team to assist.
Regards
Vodacom Consumer Website Team
