AB
Aneesah B

1 reviews | Active since Jun 2018

12 Jun 2018, 13:54

SAME AUTOMATED RESPONSE FOR ALL THE COMPLAINTS

Everyone gets the same automated response to their complaints.

Dear Customer

Thank you for making us aware of this issue.

We will investigate this matter and make contact with you in due course.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards Vodacom Consumer Website Team

PATHETIC CUSTOMER SERVICE

0
Replies (1)
Vodacom
Vodacom's reply12 Jun 2018, 15:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team