GA
Gailine A

1 reviews | Active since Nov 2017

13 Nov 2017, 15:28

sam sang J1 ace

I'm really unhappy with edgars denlyn and vodacom repair center pretoria I bought a J 1 ace in august the phone couldn't connect to the Internet last week I took it back edgars send the phone for repairs now vodacom decides that the phone fell and it was just a Internet connection problem they send me a sms this morning with the amount of 2429 rands for repairs can you imagine twice the price of the phone and I did took out insurance on that phone.Poor service

0
Replies (2)
Vodacom
Vodacom's reply13 Nov 2017, 15:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply14 Nov 2017, 12:56
Official

Dear Gailine

Kindly be advised feedback has been provided to you via email.

Regards,

RJ